Refund Policy

Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. Please read our refund policy below:

1. Refund Eligibility
   Refunds will only be issued if the product is found to be defective upon arrival. Please inspect your items as soon as they are delivered. If the product is defective, you must contact us within 7 days of receiving the product to initiate a refund request.

2. Defective Products
   A product is considered defective if it is damaged, broken, or has a manufacturing issue that affects its functionality. Minor imperfections, differences in color or size, or other natural variations do not qualify as defects.

3. Refund Process
   If your product qualifies for a refund, please reach out to us with the following:

   • A description of the issue

   • Photographic evidence of the defect

   • Order number and contact details

   Once your request is verified, a refund will be issued. Please note that refunds are processed by the shipping company directly. We work with third-party suppliers, and all returns or refunds are handled through them. Please refer to their specific refund and return policy for further details.

4. Shipping Costs
   Shipping fees are non-refundable. If the product is defective and a refund is issued, the shipping company will handle the return at their discretion.

5. Non-Refundable
   We do not offer refunds for:

   • Products damaged by the customer

   • Products returned without prior approval

   • Change of mind or incorrect purchase decisions

We thank you for understanding